Together we can make Cardiff a safer place

Cardiff’s Safe Places


Q. What is and how do we become a Safe Place?

FOR Cardiff is pleased to promote Safe Places and we will offer support and training. We do ask for a commitment to the scheme and recognise that your inclusion in the scheme demonstrates and fosters a greater community involvement opportunity for your business.

The idea is very simple: businesses and organisations sign up to be a Safe Place. After training key staff, they are issued with an optional Safe Places sticker which they can display in their window and their registration is recorded on our local scheme website and users app.

Q. Will companies signing up to Safe Places have to consider liability and insurance should someone seek refuge and a possible incident occurring on our premises?

No, your existing public liability insurance would cover this as it would for any visitor to your premises.

Q. Are we able to dictate the operating hours for providing support, i.e., if we said our offices can be used as a Safe Place safe between 8am and 6pm, would this be acceptable?

Yes, you can tell us about your operating hours on registration and these will be listed on your Safe Place entry.

Q. How will people find out that we are a Safe Place?

They can find all our member Safe Places by using our free smart phone apps. They are available to download on the App Store for IOS and on Google Play for Android. If appropriate for your business, you can display the optional Safe Places sticker.

Q. How will the project be maintained?

FOR Cardiff is committed to providing a safe and welcoming environment for all who live work or visit Cardiff City Centre. In respect of the Safe Places, we have decided to extend the scheme throughout the County of Cardiff and day to day monitoring will be undertaken by FOR Cardiff Business Liaison Officers and staff from our safety arm, Cardiff Against Business Crime Business Crime Reduction Partnership. This is a key project for us, and it will remain under constant review and is included in our 5-year business plan.

Q. How will the scheme be monitored?

FOR Cardiff Staff are available during office hours Monday to Friday and we will undertake to complete a scheme review with each business on a six-monthly basis. We would also ask that you contact us at the earliest opportunity to let us know if you have provided a Safe Place to a member of the public.

Q. What will success look like?

We intend to record the number of times registered businesses are called upon as Safe Places and if appropriate and with permission, we may publicise effective practices and incidents where the scheme has contributed to the safety of the community. Also, that the perception and experience of people in Cardiff is a safer one.

Q. If we sign up and then decide that we no longer wish to take part what should we do?

Contact the schemes administrator who will remove you from the scheme.

Q. How many of my staff need to be trained to count as a Safe Place location?

It is the responsibility of the business or location to gauge how many staff is appropriate to be trained. However, for businesses with high staff turnover or shift patterns we’d recommend that the Safe Places training becomes part of the induction for customer facing staff so that there is always someone in the business who knows and understands the scheme.


Can you still join the Women’s Safety Charter if you’re not a FOR Cardiff Member?

Yes, the Women’s Safety Charter is open to any employer in the county.

How do I achieve charter status?

Following expressing an interest and becoming an ally – as outlined in the toolkit – you can achieve charter status by providing evidence that displays that your business has delivered the key objectives within 2 months of signing up.

Please get in touch with us to discuss the process.

I’d like a printed business pack – how do I get this?

Unfortunately, we won’t be offering printed versions.

How often will my businesses be checked to ensure I'm still in line with the charter commitments?

We’ll check the evidence you provide in order for you to achieve Charter status. Our Business Engagement team will then work with you regarding any queries you may have around the charter and your commitments.

Ask for Angela Locations

Ask for Angela FAQs

Q: What is "Ask for Angela"?

“Ask for Angela” is a safety initiative in pubs and bars that provides a discreet way for patrons to seek help or assistance if they feel uncomfortable or unsafe.

Q: How does the "Ask for Angela" safety initiative work?

Patrons can use the code phrase “Is Angela here?” to discreetly communicate their need for assistance to bar staff or security. Staff members will then take appropriate action to ensure the patron’s safety.

Q: Is "Ask for Angela" available in all pubs and bars?

Availability may vary, but many pubs and bars have adopted the “Ask for Angela” initiative to enhance patron safety. Take a look at our map to find out who is already operating the ‘Ask for Angela’ initiative.

It’s a good idea to check with the establishment to see if they participate and keep an eye out for information at the venue.

Q: Can anyone use the "Ask for Angela" code?

Yes, “Ask Angela” is available for anyone who feels unsafe or uncomfortable in a pub or bar setting. It is an inclusive safety measure for all patrons.

Q: What kind of help can I expect when I use "Ask for Angela"?

The type of assistance provided will vary depending on your situation and how you’d like to be supported, but may include calling a taxi, separating you from an uncomfortable situation, or contacting the authorities if necessary, depending on the specific circumstances.

Q: Are there any specific guidelines for pub staff when responding to "Ask for Angela" requests?

Yes, participating venues will ensure their staff receive training on how to handle “Ask for Angela” requests. They are trained to respond discreetly, professionally, and with the patron’s safety as the top priority.

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